Kids Helpline – http://kidshelp.com.au/
Kids Helpline is Australia’s only free, private and confidential telephone and online counselling service specifically for young people aged between 5 and 25.
eheadspace – https://www.eheadspace.org.au/
eheadspace is a confidential, free and secure space where young people 12 – 25 or their family can chat, email or speak on the phone with a qualified youth counsellor
headspace Wagga Wagga :www.headspace.org.au/headspace-centres/wagga-wagga/
is a centre where young people who are having a tough time can come to get support.
We provide a safe and confidential environment, for young people to access counselling and mental health services
At headspace Wagga Wagga you can receive support from a range of professionals including case managers, psychologists, social workers, dietician or general practitioner (doctor). All of our workers are skilled in listening to young people and can help you identify problems, goals and achieve creative solutions to issues.
We bulk bill all appointments – which means that there will be no out of pocket costs to you. All you need to do is bring your Medicare card along with you.
Generally a young person will be allocated a case manager who they can liaise with while they are accessing services here and also a counsellor, psychologist or social worker.
Our main centre is located in Wagga Wagga, however we have workers who travel to West Wyalong, Temora, Tumut and Cootamundra. To make a referral so that you can access services here, simply call (02) 6923 3170, or check out our “Make a referral” section below for more information.
headspace Griffith headspace.org.au/headspace-centres/griffith/
is a youth-friendly service for anyone aged between 12 and 25 years. Our staff can talk to you about any concerns you may have and provide you with support, information and services in a confidential, non-judgmental environment.
All of our services are free of charge. You can come in on your own or bring someone with you for support. If you’re not ready to talk to someone yet, we can provide you or your family with general information on a number of different topics. There is a great range of fact sheets that you can access now via the ‘Get Info Now’ link at the bottom of this page.
You can phone us on 02 6962 3277 to arrange an appointment, or drop into our site at 1/26 Ulong Street to find out more. Referrals are not required but appointments are preferred.
If you have any immediate concerns, you can phone Kids Helpline on 1800 55 1800, Lifeline on 13 11 14, or Accessline on 1800 800 944.
biteback – http://www.biteback.org.au/
BITE BACK is an ever-changing space where you can discover ways to amplify the good stuff in life and share real and personal stories with others.
reachout.com – http://au.reachout.com/
ReachOut.com helps under 25s with everyday questions through to tough times.
youth beyondblue – http://www.youthbeyondblue.com
Going through tough times? Stress, anxiety and feeling down can affect anyone, and in fact happens to a lot of us at some point in our lives.
I’m being bullied
You have a right to feel safe and be safe. Being bullied can make you feel miserable and powerless but things can change.
There are things you can do, and doing something will help you feel like you are taking your power back.
Tell a teacher, parent or other adult or a friend who can help you. Remember, the sooner you report the bullying and take action, the sooner things can change.
You can also visit the Kids Helpline For Teens & Young Adults section or call them on 1800 55 1800. It is a free call, 24 hours a day, 7 days a week.
How you might feel
Bullying affects each person in different ways. Common feelings include:
- ashamed that this is happening to you
- hopeless and stuck and can’t get out of the situation
- like it is your fault
- alone, like there is no one to help you
- like you don’t fit in with the cool group
- depressed and rejected by your friends and other groups of people
- unsafe and afraid
- confused about why this is happening to you
- stressed about what to do.
But, you’re not alone and it’s not okay. Watch I’ve been bullied (video) to see how other people who were bullied felt and how they changed things.
It’s awful to feel this way, but it is not hopeless and there are things you can do. You don’t have to feel like this.
Read stories about how other young people have been through tough situations.
A real life story of a girl who was bullied a t school on the ReachOut site.
A real life story of a guy who was bullied at school on the ReachOut site.
What can I do at school?
Your school has a responsibility to ensure you have a safe learning environment free from violence, harassment and bullying. Your principal, teachers and school staff need to know about bullying so they can deal with it quickly.
Watch Dr Michael Carr-Gregg (Psychologist) talk about what you c an do if you have been bullied.
Talk to someone
Telling someone shares the problem. It helps you feel supported.
It’s not dobbing or weak to tell someone. Bullying is not ok, ever!
It is really important to tell someone, particularly if the bullying has been going on for a while or the strategies you’ve tried haven’t worked.
- Talk to your friends—they can help you tell a teacher or your parents or just to feel better.
- Talk to your parents—tell them the ‘who, what, when and where’ of what’s been happening.
- Talk to your teacher or another staff member—tell them the ‘who, what, when and where’. If you don’t want to do this where others might hear you, make an excuse to see the teacher about something else, for example your homework, and talk in private.
- If you can’t talk to someone face-to-face, Kids Helpline have online chat and email or you can phone on 1800 55 1800.
Try some strategies
These strategies should only be tried if you are not in any immediate danger of being physically hurt and you feel confident you can do them.
- Ignore the bullying—turn your back and walk away.
- Act unimpressed or pretend you don’t care what they say or do to you. You could say ‘Okay, whatever’ and walk away.
- Say ‘No’ or ‘Just stop it’ firmly.
- Try using ‘fogging’ to distract or discourage the person without making them annoyed. Fogging means making a joke or funny comment that makes the other person think you don’t care about what they say, or pretending to agree with them so they have nothing to bother you about. For example, you could casually say something general like, “Yeah, that’s the way it is”, or “Okay, since I’m so …. (using the person’s bullying words); I’ll cope. I better just go then, bye.”
What can I do away from school
Bullying can happen anywhere. It can even happen in your family. If family members or others do things that hurt you, scare you, or make you feel bad about yourself, then this isn’t okay.
Talk to a family member who can help you—tell them the ‘who, what, when and where’ of what has been happening. If you prefer, talk to your teacher or another staff member privately. Talk to a friend to get help to report it.
If you can’t talk to someone face-to-face, Kids Helpline have online chat and email or you can phone on 1800 55 1800. It’s a free call.
If you feel unsafe you can call the police.
What can I do online?
Bullying online can happen to anyone, anytime, and can leave you feeling unsafe and alone. Online bullying can be offensive and upsetting and you don’t have to put up with it!
Tell an adult about the online bullying. This could be a parent or carer, relative, adult friend or teacher.
Your school may have policies in place to deal with bullying whether it happens in person or online if others students are involved.
If you’re not comfortable to talk to someone face to face, Kids Helpline have online chat and email or you can phone on 1800 55 1800. It is a free call.
You can protect yourself online or on your phone with a few simple strategies.
- Do not retaliate and do not respond when you’re angry or upset.
- Give your phone number to friends only.
- Keep your mobile phone away from those who shouldn’t have your phone number.
- Use ID blocking on your phone to hide your number when you call others.
- Think before you send a text message or make a call.
- Keep records of calls or messages that are offensive or hurtful.
- Don’t share your passwords, not even with friends. Things change, even good friendships.
- Social media is a public space. Don’t post anything you really wouldn’t want others to see or know about.
- Treat your friends how you would want to be treated.
For advice about reporting and direct link to social network and online gaming websites reporting pages, go to the Office of the Children’s eSafety Commissioner website Social media services’ safety centres.
Look for a Report abuse button if you are on social networking sites.
If you feel physically threatened, call the police in your state or territory.
Block, delete or report anyone who is harassing you online. Go to the Office of the Children’s eSafety Commissioner Cyberbullying complaints to make a report.
For more information about online safety issues and what you need to know to protect yourself, go to the Office of the eSafety Commissioner website.
Change your privacy settings
For help, use the privacy features on your phone. Call your mobile company’s customer care number:
Optus: 1300 300 937
Telstra: 125 111
Virgin: 1300 555 100
Vodaphone: 1300 650 410
For more tips about avoiding bullying via mobile phones visit the Australian Mobile Telecommunications Association website.
What can I do at work?
Your boss has a responsibility to provide a safe work environment where there is no violence, harassment or bullying.
Keep a record
Keep a diary of any bullying or harassing behaviours. Documenting everything that happens, including what you’ve done to try to stop it. This is useful if you make a complaint.
See if your work place has a bullying and harassment policy and a complaints procedure.
If you feel safe and confident, you can approach the person who is bullying or harassing you and tell them that their behaviour is unwanted and not acceptable.
When someone is thinking about suicide
Many of us will notice changes in people around us and get the feeling that “something is not right”. You may not want to say anything for fear of making the situation worse or because you don’t know what to say if they confirm your concerns. While these conversations can be very difficult and confronting, there is a lot you can do.
This resource will give you basic tips to help you talk to someone you are worried may be thinking about suicide.
You can watch it as an online presentation or download it as a printed fact sheet or audio podcast by using the links below by visiting conversationsmatter.com.au.
Supporting family members with a mental health condition
What Works 4 U Share treatments that worked and learn what treatments other young people found helpful. Young Carers Gives you tips on how to look after yourself and the person you are caring for. You can also call their help line on 1800 242 636.
Children of Parents with a Mental Illness (COPMI) Having a parent with a mental illness can be tough. But COPMI have a lot of information and videos to help you get your head around it all. There’s also great information for parents too.
Commonwealth Respite and Carelink Centre
Information to organise services such as home respite care, support workers and residential respite care. You can call them directly on 1800 052 222.itsallright Website for young people with a parent or friend affected by mental illness. As well as factsheets and podcasts, you can submit questions and get a referral for more support.
Drug and Alcohol support
DrugInfo Provides easy access to information about prevention of alcohol and other drug harms, through publications, a resource centre and seminars.
National Cannabis Prevention and Information Centre Provides information to the community, users and their families including treatment options and real stories from young people.
Somazone Questions and answers on youth mental health, depression, relationships, drugs and more, plus personal stories and where to get help.
TeenRehabCenter.org , a valuable US web resource that provides information and support to adolescents who are fighting addiction and substance abuse. Substance abuse in adolescents frequently overlaps with other mental health problems. Our goal is to support teens and their families by providing the most thorough resources and tools related to drug and alcohol abuse.
Eating Disorders and Body Image
The Butterfly Foundation Represents all people affected by eating disorders and negative body image, including friends and family. Has a range of resources including a support line – 1800 33 4673.
Bullying and Cyberbullying
Keep It Tame – Shows the risks of taking a ‘joke’ too far online, and what to do if you are on the receiving end.
CyberSmart – Information on how to deal with online issues including cyberbullying, trolling, digital reputation and sexting.
Stay Smart Online – Provides information on online issues including cyberbullying, and links to the cyber safety help button.
Bullying No Way! – Provides information on what to do if you are being bullied, been called a bully or know someone who is being bullied.
The Line – Sometimes people make choices that cross the line. This website provides a space to talk about respectful relationships.
Law Stuff – Know your stuff on a range of issues including bullying and cyberbullying for your state.
Grief and loss
Australian Centre for Grief and Bereavement – Information about grief and support for people who are grieving.
GriefLine – 1300 845 745 Grief helpline that provides telephone support services to individuals and families.